Seminars - Thinkbite Programme
Attendance at these thinkbite sessions is open to all registered attendees to EAG Expo 2024. Please note, access to EAG Expo is by registration only (you can register here).
In order to manage numbers at these informative sessions, we would ask you to register your intention to attend via the relevant links.
If you decide to attend on the day, please present at the seminar room (North Gallery Rooms accessed at the back of the exhibition hall).
The new rules of gambling – getting your compliance right
11.00 – 12.00
This thinkbite session will look at the changes proposed in the Gambling Review White Paper and the way in which they are likely to be implemented. It will also ask what good compliance looks like as well as provide an extended Q & A session on what that will mean for operators. Speakers include John White, Bacta CEO; Simon Bradbury, Bacta Membership Support Officer and Richard Bradley, Poppleston Allen, Solicitors.
Simon Bradbury – Bacta Membership Support Officer
Richard Bradley – Poppleston Allen, Solicitors
13.00 – 14.30
The well-established Pub Summit brings together pub and club owners with machine suppliers to discuss the issues facing the sector.
The 2024 Edition will comprise a market update and analysis, an examination of technology in pubs, the likely implications of a legal relaxation on the use of debit cards on gaming machines, how pool can serve as a profit centre and the role of the pub jukebox in attracting customers, building consumer loyalty and delivering an experience.
- Market Update – Simon Barff, Managing Director, CLMS
- Technology in pubs - machine customer experience v gambling compliance (AV principle focus here) – Quentin Stott, Reflex
- Where did all the cash go? – how to manage machines when customers are increasingly arriving without cash. What will a legal relaxation in the use of debit cards on machines bring to the sector – Pauline Bass, Director of Customer and Guest Experience, Stonegate Group
- Pool – the unseen profit centre – Nick Rudd, Managing Director, The Rudd Group
- Music, schmoozic – does the pub and club benefit from a jukebox? – Chris Black, Managing Director, Sound Leisure
- Peter Davies, Managing Director, Inspired Entertainment (Chair)
Embedding Safer Gambling
11.00 – 12.00
Reflecting the central importance of Safer Gambling EAG will be exploring how AGC and FEC operators can embed good SG practice into their business, why this is important and how ultimately it benefits businesses in the short, medium and long-term(s). The discussion will draw on the experience and insight of participants on the Bacta Safer Gambling Hub and Bacta’s MSOs.
High Street Summit
13.00 – 14.30
A key initiative for 2024, the EAG High Street Summit will debate the issues facing this part of the economy and how they interplay with the AGC and FEC offer.
The hosted discussion will feature invited speakers including James Lowman, CEO, Association of Convenience Stores who will explain how the trade body has leveraged political support for the High Street and Michael Kill of the Night Time Industries Association who will outline the growing importance of the night time economy.
Tony Boulton of MERKUR UK and Ian Miller, Property Director for Luxury Leisure/Talarius, will provide updates and analysis of the contribution and challenges that face high street AGC operators including those presented by anti-gambling groups.
Pragmatix Consultancy, who have reported on the High Street for the Local Government Association will open the slot with an analysis of the future of the high street and what the offer will look like.